We recently had our back yard updated by Florida Fake Grass. I called around to several places for quotes etc. as we prepared for this project. Rodrigo immediately returned my calls. He came to the house is a timely manner, explained the process, measured the job and presented a fair estimate. It took us a while to weigh our options and make a decision. Once we decided he again returned my calls in a prompt fashion, answered my questions over and over and was always patient with me. His crew was on time, respectful, hard-working and conscientious. We are so pleased with the transformation and are excited to be able to enjoy our yard again. Even though my husband and I are happy, it is our rescue dog Angel who loves the new yard even more than we do. She is always rolling around and scratching her back against the grass and freely running around the yard without tracking dirt across the patio and inside the house. The product is awesome. The customer service is 5 stars. I am happy to be able to post this review.